Real-time Fault Management System

Modern telecommunication systems are comprised of various network elements (NEs), having complex network interconnections to deliver satisfactory and committed end-user services. Malfunctions caused by these network components spread across, pose a real threat to continuous network availability. INNEXIV ITO consists of a cloud native Real-time Fault Management System which facilitates OpCos to monitor vendor, technology, and domain free end-to-end network element faults from the Central Office (CO) with the capability to define consolidated dynamic dashboard.

Fault Correction System (Manual)

Fault detection and diagnosis characterize into a high efficiency and quality production systems once become actionable item. INNEXIV ATLAS is a lightweight process driven ticketing solution to OpCos, that ensure end-to-end trouble ticket lifecycle handling i.e. ticket creation, queue management, dispatching, routing, and real-time ticket status monitoring, dashboard views along with regional and network operation center TTR.

Real-time Fault Management System – IT Infrastructure

IT network availability ensures CSPs to run the core revenue driven services with max uptime. IT infrastructure is the backbone of a CSP to run the business, INNEXIV ITO platform makes it possible to monitor CSPs IT infra by enabling all 3rd Party IT nodes i.e. Server(s), Storages, Switches, Routers, Firewalls, Load-balancers, Security, Apps, DBs, OSs to report malfunctions for timely corrective measures to run seamless operations with max uptime.

Fault Correction System (Automated)

Growing high with complex networking makes it very tough to the OpCo network operation centers (NOC) to put gatekeepers in front of each vendor, technology, and domain to route trouble tickets to the right queues. INNEXIV ATLAS has an auto triggered rule engine, which provide user-friendly but dynamic rule definition attributes to the system admins and let the system drive trouble tickets based on the pre-defined rules with minimal or zero intervention from the NOC agents.

Real-Time Fault Management System (Advanced Filtering)

Industrialists are leaning towards BI and Analytics for various well-known reasons, INNEXIV ITO solution leverage the demand of BI and Analytics but with zero compromise over data integrity, our best practice facilitates system admin to impose business specific rules to extract relevant datasets in terms of filters and assign to a certain class of support engineers and agents in an organization. ITO platform allows system admin to define run-time rules to extract any available dataset and control the data access by imposing strict and secure access control list (ACL).

Workforce Management (WFM)

Given the diversity of a CSP network, spread nation-wide, with designated field force located in a relevant jurisdiction to maintain network availability per agreed SLA definitions was not less than a challenge. INNEXIV WFM toolset enables CSPs to manage the remote infrastructure by having jurisdiction specific remote field-force staff being in the central office. INNEXIV WFM module includes smart scheduling of field-force staff, locating the staff in real-time, managing activities, dispatching work via pre-scheduling, managing remedial or repair services of a system or equipment with real-time monitoring to achieve max uptime with higher CSI.

Enterprise Asset Management (EAM)

For asset-intensive companies with a largely geographically dispersed deployment of assets, managing assets across facilities, departments, locations and business units becomes a challenging and incredibly complex task.
INNEXIV EAM is an IoT-enabled Enterprise Asset Management system that is integrated with our Telecom Digital Transformation Platform. EAM will provide companies with traditional EAM capabilities with the added value of integrated asset data from other departments and real-time performance statistics.

Access to information is critical and Real-time information is critical for efficiency, security and profitability in many industries and businesses. Remote monitoring and control of assets requires a fast communications network that can withstand different challenges.

INNEXIV helps in simplifying your networks deployment and maintenance through solution design, technical expertise, product configuration and supply chain services.

The Problem

In the past operators have been dependent on multi-vendor serivces to manage their power related issues at RAN/BTS sites; services such as managing grid power and generators have always also come under services provided by those vendors. This is a very expensive option however and demands a lot for this to work.

Our Solution

We have an all in one solution. The INNEXIV Complete Integrated Power System (CIPS) can manage all power related issues at RAN/BTS sites and allows operators to overcome the problems that come with mult-vendor services. Our system increases efficiency and is easy to mantain as well as install. CIPS can also be linked with the site Generator’s which is perfect for emergency situations.